Privacy Policy

Privacy Notice

This privacy notice for CraftMyAgent ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our website at https://craftmyagent.com/, or any website of ours that links to this privacy notice
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@craftmyagent.com

SUMMARY OF KEY POINTS

1. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

• •
  Technology Partners (Walkover): Some of our Services, including AI Agent Development and Workflow Automation, are powered by Walkover. Data you provide while using these features may be processed through Walkover's systems. While we do not sell your data, Walkover's processing may follow their own privacy and retention policies. We encourage you to review their privacy notice for further details.
• •
  Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• •
  Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice.

2. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

• • Information you provide directly to Viasocket is retained only for as long as necessary to provide the Services or as required by law.
• • Data processed through Walkover-powered features (AI Agent Development and Workflow Automation) may be retained in line with Walkover's retention and deletion policies, which are outside our direct control.
• • When you request deletion of your data, we will remove or anonymize it from our own systems where technically feasible and forward such requests to Walkover where applicable.

3. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We implement reasonable security measures for data we collect and manage directly.

For features that depend on Walkover, security measures are also governed by Walkover's infrastructure and policies. While we take steps to partner only with trusted providers, we cannot guarantee the absolute security of data once it is processed within Walkover's systems.

4. WHAT ARE YOUR PRIVACY RIGHTS?

• • You may request access, correction, or deletion of your data at any time.
• • For data processed directly by Viasocket, we will handle these requests internally.
• • For data processed through Walkover features, we will coordinate with Walkover to facilitate your request, subject to their policies and technical limitations.

5. DATA RETENTION AND DELETION POLICY

We take data security and privacy seriously. We retain personal and business data collected through our Services only for as long as necessary to fulfill the purposes outlined in our Terms and Privacy Policy, unless a longer retention period is required or permitted by law.

Please note: Certain data processed through AI Agent Development and Workflow Automation features is handled via our technology partner, Walkover. As such, retention and deletion of data related to these features are also subject to Walkover's data policies and technical limitations.

When you request deletion of your data, we will:

• • Remove or anonymize data from our own systems, where technically feasible; and
• • Forward such requests, where applicable, to Walkover to ensure compliance with their retention and deletion standards.

6. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

To review, update, or request deletion of your data:

• • Contact us at hello@craftmyagent.com
• • For data linked to Walkover-powered features, we will forward your request to Walkover where relevant, but deletion timelines and procedures will depend on their policies.

Contact Information